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Cengagebrain.com Website Review & Ratings + Cengage Brain Coupons

Cengage Brain: Products & Services
  • Cengage Brain is a portal for obtaining textbooks directly by buying or renting them
  • By buying the textbooks you need from this site, you pay lower prices because you get you purchase directly from the publisher
  • They sell ebooks, echapters and regular print books
  • Their echapter facility allows you to get just the chapter you need for a particular course, so you pay much less money
Cengage Brain: Company Background
  • Cengage Brain was founded by the team that runs Cengage, a well known textbook publisher
  • They aim to provide teachers, students and administrators with a wide variety of choices when it comes to selecting material for any course
  • When students have more access to learning resources, it directly impacts their performance
  • There are apps available that allow students to explore the full range of textbooks and resources such as flash cards and crossword puzzles by using their iPhone
Cengage Brain: Customer Feedback & Reviews

Cengage Brain customers complain about the quality of the customer service they receive

“The customer service/support is AWFUL. One of my products works fine, but the other has been difficult to access since the beginning. (I originally purchased it in May, canceled my order when customer service said it wasn't ready for me to use the highlight-text feature, and then re-purchased it in July summer.) I tested that I was able to access the ebook and interactive material in August, and all was fine. Now the semester has begun and once again, I cannot access my ebook or interactive content. When I call technical support, immediate support via phone is available only to instructors. Students have to submit their case online and wait (online chat is also available only to instructors). This is poor customer service when there when there are ongoing issues. I am not impressed.”

Teresa Foden

Sept, 2011

Cengage Brain: Business Credibility & Trustworthiness
  • Cengage Brain has been the focus of several blog posts
  • They have also been featured in quite a few press releases
  • Their learning titles were honored at the 55th Annual New England Book Show
  • Cengage Learning was named the 2012 Gold Award Winner for Mindlinks
  • They have partnered with Foliotek to deliver an online portfolio to learners
Cengage Brain: Website Popularity & Google Ranking
  • Cengage Brain has an Alexa world traffic ranking of 28,621
  • This indicates their position relative to other sites worldwide in terms of the traffic that they receive on a daily basis
  • Cengage Brain gets 38,433 page views every day
  • They currently have a Google page rank of seven
  • This is regarded as an excellent page rank
  • The site is hosted on a server that appears to be located in the United States
Cengage Brain: Social Media Presence
  • Cengage Brain has a Twitter page with 1,032 tweets
  • They currently have 1,659 followers
  • You can follow them @Cengagebrain to receive news, jokes and tips
  • They also maintain a FaceBook profile where they receive feedback and comments from students who have used their services
  • They have 8,571 likes on their FaceBook page
Cengage Brain: Website Security & Safety
Cengage Brain: Pricing & Packages
  • Cengage Brain offers a free chapter to students so you can see what each book offers
  • After you find your ebook by searching by the title, ISBN or author name, you may select ebook or echapter and proceed to checkout
  • Virtual Field Trips in Geology is offered as a digital product that costs $39
  • Business and Professional Ethics costs $64.49 for six months
Cengage Brain: Shipping Rates & Policies
  • Cengage Brain makes many of their products available in Adobe Acrobat format
  • This means that you do not have to wait to access the textbooks; you can simply download them to your system after you have paid for them
  • They currently only support sales to some parts of the world, such as Africa and Europe
Cengage Brain: Payment Methods Accepted
  • Cengage Brain accepts all major credit cards
  • They may charge your payment method for any further amounts that are due to them without receiving further consent
  • This is indicated in their terms of use
  • If they do not receive payment through credit card, they reserve the right to request payment through another means
  • If you thin a billing discrepancy has occurred, you should notify them within sixty days
Cengage Brain: Returns, Refunds & Exchange Policy
Cengage Brain: Product images & screenshots
Cengage Brain Coupons
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